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Shipping Information

Shipping

Orders are usually processed within 1-3 business days. Our shipping courier is DHL Express or DPD depending on your location (DPD is used for most EU locations and DHL outside of EU). Before placing an order, please check your full address and leave a phone number as this is needed for delivery. Also please note that signature is needed upon delivery. We will provide tracking numbers as soon as the package is ready to ship.

Estimated delivery time

EUROPE 1-5 business days

USA 3-5 business days

REST OF THE WORLD 3-10 business days*

* We ship to the following countries: Australia, New Zealand, Philippines, Thailand, Indonesia, South Africa, Mexico and some other countries. Please contact us if you would like to order and your country is not on the list.

Customs fees

Buyers are responsible for all customs fees, taxes, or receiving fees incurred. Buyers are responsible for knowing and abiding by any import restrictions to their country from Slovenia. We are located in Europe under our company name Armanov d.o.o.

Returns and exchange

We offer a 30 day money-back guarantee or exchange on all purchases. You will have 5 days from the time you sign for your package to postmark the package back to us.

All items returned must be in new/unused condition with all original documents and packaging. Prior to sending the package back, contact us for information on how to ship the item back at support@armanov.com.

Armanov cannot assume any responsibility for any item not returned in the manner described. We are not responsible for loss or damage of return shipments.

Exchanges

The ordered items can be exchanged for an item of equal or greater value, within the return period of 30 days as mentioned above.

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